Eddy
Intelligent Enquiry Handling
Never miss an enquiry again. Customers get instant quotes at 2am. You wake up to leads, not lost business.
Never Miss an Enquiry Again
A potential customer visits your website at 9pm. They want a quote for transporting a vehicle from Edinburgh to London. You're not there to answer. They go to a competitor.
Generic chatbots don't understand transport. They can't give estimates. They frustrate customers with "I don't understand" responses.
Eddy is different. Built specifically for vehicle transport, it gives instant estimates based on your rates, captures lead details automatically, and hands over qualified enquiries ready for you to close.
Key Features
Instant Transport Estimates
Calculate transport costs based on origin, destination, distance, and your business-specific pricing. Handles special scenarios like overnight stays and sea crossings.
Logic-First Intelligence
Reliable answers from intelligent logic, with AI only for edge cases. No hallucinations, no unpredictable responses. Your customers get accurate information every time.
Advanced Lead Management
Auto-extract contact information from conversations. AI-powered intent analysis identifies high-value leads. Daily summary emails ensure no opportunities are missed.
Complete Customisation
Upload your about us, company history, fleet images, and previous moves. Set your own mileage rates, overnight charges, and sea crossing rates. Your business, your way.
Brand Theming
Match Eddy to your website with custom colours, logos, and themes. Your customers see your brand, not ours. Only a subtle "Powered by TinyOrange" footer.
Multi-Tenant Architecture
Each business gets their own subdomain with isolated data and configurations. Enterprise-grade Firebase security with GDPR-compliant data handling.
Usage Analytics
Track conversation volumes, monitor estimate-to-lead conversion rates, analyse customer behaviour, and generate monthly reports. Know what's working.
Real-Time Notifications
Instant email alerts for new leads. Customisable notification rules. Daily summary reports. Strike while the iron is hot.
No Per-Message Fees
Flat-rate pricing with no per-conversation charges. Logic-first design keeps costs predictable. Budget with confidence.
How It Works
Set Up Your Profile
Upload company info, fleet images, and configure your transport rates and pricing rules.
Customise Branding
Match Eddy to your website with your logo, colours, and theme. Embed on your site.
Capture Enquiries 24/7
Eddy handles customer questions, gives instant estimates, and captures lead details automatically.
Close the Deal
Receive qualified leads by email. Follow up with customers who are ready to book.
Simple Pricing
Get started with intelligent enquiry handling
- Instant transport estimates
- Automatic lead capture
- Email notifications
- Basic analytics
- Your subdomain
- Standard support
Full customisation and advanced features
- Everything in Starter
- Custom branding & colours
- Your logo throughout
- Advanced lead scoring
- Daily summary reports
- AI-powered fallback for edge cases
- Priority support
For businesses with specific requirements
- Everything in Professional
- Multiple chatbot instances
- Custom integrations
- API access
- Dedicated account manager
- SLA guarantees
All plans include unlimited conversations. No per-message fees.
Ready for 24/7 enquiry handling?
Stop missing leads. Let Eddy handle enquiries while you focus on delivering vehicles.
Get Started View Demo